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All Webinar Replays

Omni-Channel Retail Strategies – Building a Better Brand Experience

This webinar was conducted in English.

Prior to the COVID-19 pandemic, most traditional retailers continued to prioritise brick-and-mortar stores with ecommerce as a supplementary, extended sales channel. The pandemic accelerated a shift in customer behaviour, and retailers are quickly moving their focus towards online ecommerce as their primary channel.

  • How can brick-and-mortar retailers survive in an online world?
  • As lockdowns ease, how can stores address consumers Covid-19 fears and expectations with a contactless and touchless experiences?
  • How can retailers tap further into personalization and deepen engagement and interactions?

Join Centric Software’s digital event on Feb 23rd with Ms Haruethai Phaleesem (Maam), Business Consultant, Centric Software to find why the future of retail depends on a winning omnichannel retail strategy, bridging the physical in-store experience with a seamless digital sales journey.

In one hour, you’ll learn:

  • Digital Retail Trends 2022 – based on a McKinsey Survey
  • The importance of digital transformation and smart insights to increase speed to market and agility
  • How innovative solutions such as Product Lifecycle Management (PLM) drive an omni-channel experience by providing one source of truth and enabling seamless collaboration and data flow across all internal and external teams

There will also be a live demo of Centric PLM and a chance to ask the experts questions.

Watch the video recording to learn about the strategies now.