All Webinar Replays

Omni-Channel Retail Strategies – Building a Better Brand Experience

This webinar was conducted in English.

Prior to the COVID-19 pandemic, most traditional retailers continued to prioritise brick-and-mortar stores with ecommerce as a supplementary, extended sales channel. The pandemic accelerated a shift in customer behaviour, and retailers are quickly moving their focus towards online ecommerce as their primary channel.

• How can brick-and-mortar retailers survive in an online world?
• As lockdowns ease, how can stores address consumers Covid-19 fears and expectations with a contactless and touchless experiences?
• How can retailers tap further into personalization and deepen engagement and interactions?

Join Centric Software’s digital event on Feb 23^rd with Ms Haruethai Phaleesem (Maam), Business Consultant, Centric Software to find why the future of retail depends on a winning omnichannel retail strategy, bridging the physical in-store experience with a seamless digital sales journey.

In one hour, you’ll learn:

• Digital Retail Trends 2022 – based on a McKinsey Survey
• The importance of digital transformation and smart insights to increase speed to market and agility
• How innovative solutions such as Product Lifecycle Management (PLM) drive an omni-channel experience by providing one source of truth and enabling seamless collaboration and data flow across all internal and external teams

There will also be a live demo of Centric PLM and a chance to ask the experts questions.

Watch the video recording to learn about the strategies now.