April 17th, 2026

DCK Group Selects Centric Planning to Innovate Merchandising and Boost Visibility Across 1,500 Concession Stores

“Centric Planning will deliver the flexibility, configurability and scalability we need to plan more effectively at every level — from host to collection to seasonality.”

— Oliver Simons

Trading Director at DCK Group

Family-owned retailer streamlines merchandising and forecasting with Centric Planning, freeing teams from spreadsheets to focus on growth.

CAMPBELL, Calif., April 20, 2026 – DCK Group, a leading UK-based jewellery and accessories retailer, has selected Centric Planning™ from Centric Software® to transform its merchandising, planning and forecasting capabilities. Centric Software® delivers innovative, integrated, end-to-end AI-powered enterprise solutions to take products from concept to commercialization. Fashion, luxury, footwear, outdoor, home, consumer electronics, food & beverage, cosmetics & personal care as well as multi-category retail teams can plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.

Founded in Essex and trading for over 30 years, DCK Group designs, sources and distributes fashion jewellery for major high-street partners including Marks & Spencer, River Island, Next and more. With more than 1,500 points of sale and 27,000 active SKUs, DCK operates a complex concession-based and wholesale business model that demands flexibility and precise planning across multiple host partners.

“Our existing merchandising and planning methods had reached their capacity to support our growth,” says Oliver Simons, Trading Director at DCK Group. “We relied on large, manual spreadsheets that posed data-integrity challenges. Centric Planning will deliver the flexibility, configurability and scalability we need to plan more effectively at every level — from host to collection to seasonality. It will allow our teams to spend less time manipulating data and more time trading the business.”

Previously, DCK’s teams spent significant time manually extracting sales data and maintaining complex spreadsheets. With Centric Planning, DCK will automate processes, enabling faster, more detailed insights and freeing teams to focus on planning and trading at a more granular level.

“The Centric Software team spent significant time getting to know our business and our people,” adds Emma Mihlenstedt, Head of Business Systems and Transformation. “It never felt like a sales process; it felt like a partnership. Their understanding of our business model, hierarchy, processes and priorities made all the difference.”

The implementation marks the latest milestone in DCK’s digital transformation journey to build solid data foundations across operations for reliable decision making. Centric Planning will replace legacy spreadsheets, providing real-time visibility, agility and control across the assortment management and merchandise financial planning processes.

“We’re delighted to partner with DCK Group on this next step in their transformation,” says Fabrice Canonge, CEO of Centric Software. “Their commitment to efficiency, visibility and data-led decision making aligns perfectly with the value Centric Planning’s AI-powered capabilities brings to dynamic multichannel retailers.”

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About DCK Group

Headquartered in Essex, United Kingdom, DCK Group designs, sources and distributes fashion jewellery and accessories for some of the UK’s leading retailers including Marks & Spencer, River Island, Next and more. With over 1,500 retail concession locations, DCK delivers on-trend, affordable jewellery across high-street, grocery and online channels, supported by 600+ field staff and 27,000 SKUs in active rotation.

Centric Software® (centricsoftware.com)

From its headquarters in Silicon Valley, Centric Software provides an innovative and AI-enabled product concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. As experts in fashion, luxury, footwear, outdoor, home, cosmetics & personal care as well as multi-category retail, Centric Software delivers best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.

Centric PLM™,the leading PLM solution for fashion, outdoor, footwear and private label, optimizes product execution from ideation to development, sourcing and manufacture, realizing up to 50% improvement in productivity and a 60% decrease in time to market.
Centric Planning™ is an innovative, cloud-native, AI solution delivering end-to-end planning capabilities to maximize retail and wholesale business performance, including SKU optimization, resulting in an up to 110% increase in margins.
Centric Pricing & Inventory™ leverages AI to drive margins and boost revenues by up to 18% via price and inventory optimization from pre-season to in-season to season completion.
Centric Market Intelligence™ is an AI-driven platform delivering insights into consumer trends, competitor offers and pricing to boost competitively and get closer to the consumer, driving up to a 12% increase in average initial price point.
Centric Visual Boards™ pivot actionable data in a visual-first orientation to ensure robust, consumer-right assortments and product offers, dramatically decreasing assortment development cycle time.
Centric PXM™, AI-powered product experience management (PXM) encompasses PIM, DAM, content syndication and digital shelf analytics (DSA) to optimize the product commercialization lifecycle resulting in a transformed brand experience. Increase sales channels, boost sell through and drive margins.

Centric Software’s market-driven solutions have the highest user adoption rate, customer satisfaction rate and fastest time to value in the industry. Centric Software has received multiple industry awards and recognition, appearing regularly in world-leading analyst reports and research.