Centric Software
Legal Documents, Policies, and Resources
Centric Software’s current legal terms and key policies, as well as other legal related resources, including data privacy, security and compliance resources.

Data Privacy and Security

PRIVACY POLICY
How your personal information may be accessed, used and disclosed by Centric Software.

SECURITY AND DATA PRIVACY
More information on Centric Software’s Security and Data Privacy practices.

DATA PROCESSING ADDENDUM (DPA)
How Centric Software handles and protects customer information.

TECHNICAL AND ORGANIZATIONAL MEASURES (TOMS)
Centric Software’s Technical and Organizational Measures to ensure the security of the data.
Compliance and Policies

ANTI-CORRUPTION POLICY
All Centric Software employees, contractors, partners and suppliers are expected to comply with Anti-Corruption laws by upholding the standards in Centric Software’s Anti-Corruption Policy.

GENDER AND EQUALITY INDEX
Discover our Gender Equality index which measures where we stand in terms of equality in the workplace.

CODE OF BUSINESS CONDUCT
Centric Software is committed to the highest standards of business conduct by upholding our code of business conduct policies.

WHISTLEBLOWING PROCEDURE
Report concerns confidentially and securely via our Whistleblowing Procedure, Policy, and Alert Form.

MODERN SLAVERY STATEMENT
Centric Software is committed to conducting business ethically and with integrity. Our Modern Day Slavery Statement outlines the steps we take to prevent modern slavery and human trafficking within our operations and supply chains, in accordance with applicable laws and regulations.

EU DATA ACT
The EU Data Act, effective 12 September 2025, introduces new rights for customers using cloud-based services in the European Union.
Terms applicable to Centric Software Solutions

MAINTENANCE TERMS AND CONDITIONS
Terms applicable to software technical support services for certain Centric Software solutions.

SERVICE LEVEL AGREEMENT (SLA)
Service level terms and technical support service terms applicable to certain Centric Software solutions.

AI TERMS
Terms governing the use of Centric Software’s AI-powered products.

DATA PROCESSING ADDENDUM (DPA)
How Centric Software handles and protects customer information.

TECHNICAL AND ORGANIZATIONAL MEASURES (TOMS)
Centric Software’s Technical and Organizational Measures to ensure the security of the data.

COUNTRY SPECIFIC TERMS (EU)
These terms apply to customers established in the European Union and form part of the Agreement. They prevail over the Agreement solely where required to comply with the EU Data Act.
Partner and Vendor Resources

VENDOR CODE OF CONDUCT
All Centric Software vendors are expected to follow ethical business standards as detailed in this Code of Conduct.

PARTNER AND SUPPLIER DATA PROCESSING ADDENDUM
Terms applicable to the exchange of Personal Data with Centric Software’s Partners and Vendors.

VENDOR PURCHASE ORDER TERMS AND CONDITIONS
Terms applicable to all purchase orders issued by Centric Software and the relationship between Centric Software and its vendors, unless a separate written agreement applies.

