You can use this webform to file a whistleblowing alert.

Whistleblowing Procedure

Centric Software’s full Whistleblowing Policy can be accessed here.

Who can make a whistleblowing alert?

Any individual can make an alert, in particular current or former employees of Centric Software, as well as the employees of Centric Software’s customers, suppliers and partners. Alerts must be made in good faith. While anonymized alerts are allowed, Centric Software encourages identifiable alerts to enable Centric Software to investigate more thoroughly and to protect the whistleblower. Centric Software will keep the identity of the whistleblower and the information provided confidential. Further, Centric Software prohibits any form of retaliation against the whistleblower.

How to make a whistleblowing alert?

Anyone acting as a Whistleblower can raise an alert in the following manners:

1. For the most expedited response, the alert can be made by leaving a voice message on Centric’s dedicated hotline (see Appendix C of the Whistleblowing Policy) or email (compliance@centricsoftware.com) to the Centric Compliance Committee, made up of Centric’s General Counsel, VP of People & Culture and US Senior Legal Counsel.
2. Orally or via e-mail to a member of the Centric Executive Team, Centric People & Culture Team, or the Centric Legal Team who will refer the alert to the Centric Compliance Committee.
3. By requesting a live or virtual meeting with the Centric Compliance Committee.
4. By completing a form online.

The report should include comprehensive information about the incident or concern, including any and all relevant emails, supporting documents and a timeline of events.

What can be reported?

Any Whistleblower, who has reasonable grounds to believe, given the circumstances and the information available to them at the time of reporting, that the matters they report are true, may report in good faith and without direct financial compensation (unless mandated by local law), the following matters in accordance with the Whistleblowing Policy:

• A violation (or attempted concealment of a violation) of the law or regulations of a ratified international commitment, including laws related to protection of privacy and personal data, security, tax, and financial matters;
• A criminal offense;
• Conduct or situations likely to constitute a violation of any Centric policies, in particular acts of corruption, as described in the Anti-Corruption Policy;
• A threat or harm to the public interest; or
• Risks of serious violations of human rights and fundamental freedoms, human health and safety rules, or harm to the environment.

How is personal data processed?

Personal data in the context of an alert is processed exclusively for the purposes of processing the alert, the investigation, and any follow-up, as further detailed in the Whistleblowing Policy.