California

910 E. Hamilton Avenue, Suite 200
Campbell, CA 95008, USA

Phone: +1 408 574 7802
Fax: 1 408 377 3002

January 15th, 2026

Harbour Cuts Approval Time by 50%, Manages 900 SKUs at Scale and Boosts Efficiency with Centric PLM

“Based on my experience, it was clear Centric PLM was built for our industry.”

— Jacob Greenberg

Vice President of Merchandising at Harbour

Premium Australian furniture brand streamlines product development, powers collaboration and simplifies reporting with Centric Software

CAMPBELL, Calif., January 15, 2026 – Centric Software® is pleased to announce the release of a success story about its customer, Harbour, a premium furniture lifestyle brand headquartered in Australia. Centric Software delivers innovative, integrated, end-to-end AI commercialization. Fashion, luxury, footwear, outdoor, home, cosmetics & personal care as well as multi-category retail teams can plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.

Founded in Sydney in 1976 by blacksmith Jim Condos, Harbour has evolved into a global luxury outdoor furniture brand delivering modern collections to leading retailers across the US, Australia and Asia. Still family-led by Jim’s sons, Harrison and Nicholas Condos, Harbour’s award-winning craftsmanship, premium materials and modern designs have earned the brand international recognition.

Harbour’s rapid growth was impeded by fragmented systems, disconnected teams and chaotic communication. Its outdated PLM system and overreliance on spreadsheets and email put the brand at risk of costly errors, delays and reputational damage by slowing its ability to respond to its customers in real time. “Our workflows were complicated, the old system simply couldn’t keep up,” says Jacob Greenberg, Vice President of Merchandising at Harbour.

Greenberg’s top priority was to implement a robust, modern PLM to deliver value, industry alignment, real-time visibility and a centralized, reliable data source. Centric PLM™ checked every box. “Based on my experience, it was clear Centric PLM was built for our industry,” says Greenberg.

Since going live with Centric PLM, Harbour has cut email volume by up to 80%, slashed drawing approval time by 50% and reduced reporting time from three days to zero, freeing teams to focus on product innovation and strengthening customer relationships through real-time visibility.

“We’re thrilled with the measurable ROI Harbour has achieved to date with Centric PLM,” says Fabrice Canonge, CEO of Centric Software. “Their results highlight how efficiency and collaboration reinforce craftsmanship and build a strong foundation for growth. We look forward to seeing Harbour’s continued success in the premium furniture market.”

Read the full story to discover how Harbour is scaling sustainability with Centric PLM.

Harbour (www.harbour.com)

Harbour is an Australian lifestyle brand that has been designing, manufacturing, and distributing premium furniture collections for over 40 years. With showrooms across the US, Australia and Asia, Harbour prides itself on its unique designs, incredible durability and a deep sense of culture derived from the harsh climates that Australians call home. Harbour specializes in residential and hospitality applications, with furniture specified in some of the most acclaimed projects worldwide.

Centric Software®(www.centricsoftware.com)

From its headquarters in Silicon Valley, Centric Software provides an innovative and AI-enabled product concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. As experts in fashion, luxury, footwear, outdoor, home, food & beverage, cosmetics & personal care as well as multi-category retail, Centric Software delivers best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.

  • Centric PLM™, the leading PLM solution for fashion, outdoor, footwear and private label, optimizes product execution from ideation to development, sourcing and manufacture, realizing up to 50% improvement in productivity and a 60% decrease in time to market.
  • Centric Planning™is an innovative, cloud-native, AI solution delivering end-to-end planning capabilities to maximize retail and wholesale business performance, including SKU optimization, resulting in an up to 110% increase in margins.
  • Centric Pricing & Inventory™leverages AI to drive margins and boost revenues by up to 18% via price and inventory optimization from pre-season to in-season to season completion.
  • Centric Market Intelligence™is an AI-driven platform delivering insights into consumer trends, competitor offers and pricing to boost competitively and get closer to the consumer, driving up to a 12% increase in average initial price point.
  • Centric Visual Boards™pivot actionable data in a visual-first orientation to ensure robust, consumer-right assortments and product offers, dramatically decreasing assortment development cycle time.
  • Centric PXM™, AI-powered product experience management (PXM) encompasses PIM, DAM, content syndication and digital shelf analytics (DSA) to optimize the product commercialization lifecycle resulting in a transformed brand experience. Increase sales channels, boost sell through and drive margins.

Centric Software’s market-driven solutions have the highest user adoption rate, customer satisfaction rate and fastest time to value in the industry. Centric Software has received multiple industry awards and recognition, appearing regularly in world-leading analyst reports and research.

Centric Software is a subsidiary of Dassault Systèmes (Euronext Paris: #13065, DSY.PA), the world leader in 3D design software, 3D digital mock-up and PLM solutions.

Centric Software is a registered trademark of Centric Software, Inc. in the US and other countries. Centric PLM, Centric Planning, Centric Pricing & Inventory, Centric Market Intelligence, Centric Visual Boards, Centric PXM, Centric PIM, Centric DAM, Centric Shoppingfeed® and Centric DSA (including Centric Digital Shelf Analytics) are trademarks of Centric Software, Inc. All third-party trademarks are trademarks of their respective owners.

Share this page