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Beat the Competition with Pricing Intelligence What is Competitor Price Monitoring & How Can Price Benchmarking Benefit You? Product Matching in Fashion and Footwear: Use and BenefitsExisting users
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The Fundamentals of Merchandise Financial Planning Assortment Planning: Get Your Product Mix Right A Comprehensive Guide to Omnichannel Retail Strategy Spreadsheets vs. Retail Planning
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Beat the Competition with Pricing Intelligence What is Competitor Price Monitoring & How Can Price Benchmarking Benefit You? Product Matching in Fashion and Footwear: Use and BenefitsExisting users
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The Art of Assortment Optimization: 5 Challenges Every Brand and Retailer Faces 5 Signs Line Planning and Assortment Planning Don’t Match Up Line Planning vs Assortment Planning Perfecting Profitable Assortments A Full Guide to Assortment Optimization
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“Based on my experience, it was clear Centric PLM was built for our industry.”
— Jacob Greenberg
Vice President of Merchandising at Harbour
Premium Australian furniture brand streamlines product development, powers collaboration and simplifies reporting with Centric Software
CAMPBELL, Calif., January 15, 2026 – Centric Software® is pleased to announce the release of a success story about its customer, Harbour, a premium furniture lifestyle brand headquartered in Australia. Centric Software delivers innovative, integrated, end-to-end AI commercialization. Fashion, luxury, footwear, outdoor, home, cosmetics & personal care as well as multi-category retail teams can plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.
Founded in Sydney in 1976 by blacksmith Jim Condos, Harbour has evolved into a global luxury outdoor furniture brand delivering modern collections to leading retailers across the US, Australia and Asia. Still family-led by Jim’s sons, Harrison and Nicholas Condos, Harbour’s award-winning craftsmanship, premium materials and modern designs have earned the brand international recognition.
Harbour’s rapid growth was impeded by fragmented systems, disconnected teams and chaotic communication. Its outdated PLM system and overreliance on spreadsheets and email put the brand at risk of costly errors, delays and reputational damage by slowing its ability to respond to its customers in real time. “Our workflows were complicated, the old system simply couldn’t keep up,” says Jacob Greenberg, Vice President of Merchandising at Harbour.
Greenberg’s top priority was to implement a robust, modern PLM to deliver value, industry alignment, real-time visibility and a centralized, reliable data source. Centric PLM™ checked every box. “Based on my experience, it was clear Centric PLM was built for our industry,” says Greenberg.
Since going live with Centric PLM, Harbour has cut email volume by up to 80%, slashed drawing approval time by 50% and reduced reporting time from three days to zero, freeing teams to focus on product innovation and strengthening customer relationships through real-time visibility.
“We’re thrilled with the measurable ROI Harbour has achieved to date with Centric PLM,” says Fabrice Canonge, CEO of Centric Software. “Their results highlight how efficiency and collaboration reinforce craftsmanship and build a strong foundation for growth. We look forward to seeing Harbour’s continued success in the premium furniture market.”
Read the full story to discover how Harbour is scaling sustainability with Centric PLM.
Harbour (www.harbour.com)
Harbour is an Australian lifestyle brand that has been designing, manufacturing, and distributing premium furniture collections for over 40 years. With showrooms across the US, Australia and Asia, Harbour prides itself on its unique designs, incredible durability and a deep sense of culture derived from the harsh climates that Australians call home. Harbour specializes in residential and hospitality applications, with furniture specified in some of the most acclaimed projects worldwide.
Centric Software® (www.centricsoftware.com)
From its headquarters in Silicon Valley, Centric Software provides an innovative and AI-enabled product concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. As experts in fashion, luxury, footwear, outdoor, home, food & beverage, cosmetics & personal care as well as multi-category retail, Centric Software delivers best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.
Centric Software’s market-driven solutions have the highest user adoption rate, customer satisfaction rate and fastest time to value in the industry. Centric Software has received multiple industry awards and recognition, appearing regularly in world-leading analyst reports and research.
Centric Software is a subsidiary of Dassault Systèmes (Euronext Paris: #13065, DSY.PA), the world leader in 3D design software, 3D digital mock-up and PLM solutions.
Centric Software is a registered trademark of Centric Software, Inc. in the US and other countries. Centric PLM, Centric Planning, Centric Pricing & Inventory, Centric Market Intelligence, Centric Visual Boards, Centric PXM, Centric PIM, Centric DAM, Centric Shoppingfeed® and Centric DSA (including Centric Digital Shelf Analytics) are trademarks of Centric Software, Inc. All third-party trademarks are trademarks of their respective owners.
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