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Customer Success Stories

Results matter. Explore the compelling strategic and operational gains our customers have made using Centric PLM.

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Industry focused. Solution specific. Join our team and customers for Centric PLM use cases, thought leadership, personal insights and more.

Wolverine Puts Centric Software to Work Speeding Time-to-market

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Arc’teryx adds Centric Visual Boards and 3D enablement after increasing speed-to-market with Centric PLM

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MECCA Streamlines Compliance with Centric PLM

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MEC Transforms Operations with Centric PLM Streamlining Workflows & Driving Efficiency

Hear from Theresa Hsu, Product Development Manager at Mountain Equipment Company (MEC), managing a diverse product range—from apparel to outdoor gear—across 26 stores, an online platform, 50+ factories and 200 suppliers required a fast, intuitive and scalable solution. MECs previous PLM system was slow, outdated and inefficient, making data management cumbersome and delaying go-to-market timelines.

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Challenges

  • Lack of real-time vendor insights, making collaboration difficult.
  • Needed a scalable, intuitive system to streamline operations and enhance visibility.
  • Lengthy data entry processes, with some uploads taking 10 minutes or more.
  • Managing 600–700 seasonal styles and 25,000–30,000 SKUs with a slow, clunky PLM system.
  • Limited flexibility, allowing only one BOM or size chart per folder, restricting data organization.

Results

  • Faster workflows, reducing time spent on data entry and product updates.
  • Improved system speed, allowing quick uploads and seamless navigation.
  • Higher team engagement, with positive feedback on ease of use and adoption.
  • Scalability for future growth, ensuring MEC can continue optimizing processes.
  • Stronger vendor collaboration, enabling better tracking of sales, volume and production.
  • Better organization of BOMs, size charts and product data, improving accuracy & efficiency.

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