THG LABS Selects Centric PLM to Connect Beauty Innovation From Formulation to Commercialization

Leading UK beauty manufacturer to leverage 30+ years of expertise to accelerate innovation and transform new product development

CAMPBELL, Calif., November 10, 2026 - Centric Software® is pleased to announce THG LABS, the R&D and manufacturing arm of THG Beauty, has selected Centric PLM™ as the digital foundation to transform end-to-end product development. Centric Software delivers innovative, integrated, end-to-end AI-powered enterprise solutions to take products from concept to commercialization. Cosmetics & personal care, fashion, food & beverage, grocery and multi-category retail teams can plan, design, develop, formulate, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.

THG LABS has more than 30 years of experience creating beauty products for global personal care brands. Its expertise spans innovation, product development, formulation, regulatory compliance, packaging, quality assurance and production across skincare, hair care, body care, sun care and fragrance.

As part of its continued investment in innovation, operational excellence and digital transformation, THG LABS were seeking an enhanced, integrated platform to support its product development capabilities and long-term growth ambitions.

THG LABS needed their software investment to bring formulation intelligence, ingredient specifications, regulatory information and costing together within a connected digital environment, enabling greater collaboration, knowledge sharing and efficiency across the new product development (NPD) lifecycle. Building on decades of formulation expertise, the business wanted to strengthen their ability to harness their extensive in-house technical knowledge, support increasingly sophisticated customer requirements and deliver innovation at scale.

THG Labs sought a PLM platform capable of unifying formulated product development while integrating with its existing IT landscape. Centric PLM was selected to bring formulation, regulatory requirements and wider NPD activities into a single digital foundation, spanning early-stage development through commercialization.

“Our investment reflects our commitment to continuously advancing the technology, specialism and infrastructure that underpin our product development capabilities,” says Oliver Steen, Commercial Director at THG LABS. “We have an extraordinary depth of formulation knowledge across THG LABS, built through decades of experience developing products for leading beauty brands. This platform will help us harness that collective expertise even more effectively, strengthening collaboration across our teams and creating a scalable digital foundation to support future innovation and growth.”

According to Steen, “What stood out for our teams was Centric’s ability to bring together several critical elements of product development within one connected environment. From formulation intelligence and regulatory compliance to costing and technical knowledge, having greater visibility across these disciplines will support faster, more informed decision-making and greater agility in responding to customer needs.

“Equally important is the opportunity to unlock even greater value from the decades of formulation expertise within THG LABS. Making that collective knowledge more accessible across our teams will strengthen collaboration, support innovation and ultimately enhance the service we deliver to the beauty brands we partner with.”

With Centric PLM, THG Labs expects to shorten development cycles, reduce paperwork, strengthen regulatory compliance and formula verification while improving the accuracy and visibility of product information. A single source of truth will give teams greater access to ingredients, specifications, costing and accumulated formulation expertise, enabling a seamless communication flow. Greater process visibility, clearer milestones and more efficient approvals will also enhance cross-functional coordination and productivity.

“Beauty innovation requires a combination of creativity, scientific expertise and precision, but also the ability to connect formulation, compliance and product development at scale,” says Fabrice Canonge, CEO at Centric Software. “THG LABS has built deep expertise in bringing breakthrough beauty products to market and we are proud to provide the digital foundation that enables its teams to build on that expertise, push boundaries and shape what comes next in beauty.”