March 16th, 2026

The Body Shop to Accelerate Product Innovation with Centric PLM

“Centric PLM was selected as a strategic platform to give us a single source of truth for product data globally, improving cost visibility, governance and speed to market.”

— Hitesh Amin

Chief Technology & Transformation Officer at The Body Shop

Global beauty brand to boost R&D and drive faster innovation across worldwide operations

CAMPBELL, Calif., March 17, 2026 — The Body Shop, a globally recognized cosmetics, skincare and personal care brand has selected Centric PLM™ to modernize its product development infrastructure, unify workflows and accelerate innovation. The first focus will be project management, followed by expansion to include artwork, quality, compliance and sourcing across operations in the UK, Asia, India and the Middle East, establishing a unified foundation for continued innovation and growth.

Global beauty brand The Body Shop was founded in 1976 in Brighton, England, by Dame Anita Roddick. From the outset, The Body Shop has been a pioneer of ethical beauty, offering high-quality, innovation-led skincare, bodycare, haircare and makeup made with natural, fairly traded ingredients from around the world. The brand is deeply committed to using business as a force for good. Its purpose — “to fight for a fairer, more beautiful world” — is reflected across its operations, campaigns and sourcing practices, with strong values in social justice, sustainability and activism.

Acquired by investment group Auréa in 2024, The Body Shop operates 80+ countries and manages close to 2,000 stores. The company is focused on operational excellence and sustainable growth. Modernizing the brand’s product lifecycle infrastructure is a strategic pillar of this evolution.

The company launched a comprehensive search for a scalable PLM platform to power its transformation goals. With a clear vision to streamline product development, enhance visibility into cost structures, improve supplier collaboration, accelerate innovation and foster seamless teamwork across global functions, The Body Shop sought a single, unified solution to replace a patchwork of disconnected tools, spreadsheets and manual processes.

“Centric PLM was selected as a strategic platform to give us a single source of truth for product data globally, improving cost visibility, governance and speed to market,” says Hitesh Amin, Chief Technology & Transformation Officer at The Body Shop “It integrates cleanly into our wider ERP, supply chain and data architecture, enabling better control across cost, quality, compliance and sustainability while providing the scalability needed to empower innovation and long-term growth. This is a deliberate investment in a platform that delivers measurable value today and future-proofs our product innovation engine.”

“Digital transformation is now a business imperative — it is key to driving sustainable growth, agility and market leadership in a fast-moving beauty market,” said Fabrice Canonge, CEO of Centric Software®. “With Centric PLM as a foundation, The Body Shop is strengthening its position as a pioneer in ethical beauty by building a connected, data-driven product development engine that drives innovation, fairness and sustainable global expansion.”

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About The Body Shop (www.thebodyshop.com)

Founded in Brighton, England, in 1976, The Body Shop is an international beauty brand renowned for its ethical values, cruelty free formulations, and community trade sourcing programs. The company integrates social and environmental mission into its product and business model, striving to deliver high-quality, sustainable beauty solutions. Operating across dozens of markets, The Body Shop continues to lead innovation in ethical beauty by combining purpose with performance.

For more information, visit: www.thebodyshop.com

Centric Software® (centricsoftware.com)

From its headquarters in Silicon Valley, Centric Software provides an innovative and AI-enabled product concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. As experts in fashion, luxury, footwear, outdoor, home, cosmetics & personal care as well as multi-category retail, Centric Software delivers best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.

Centric PLM™,the leading PLM solution for fashion, outdoor, footwear and private label, optimizes product execution from ideation to development, sourcing and manufacture, realizing up to 50% improvement in productivity and a 60% decrease in time to market.
Centric Planning™ is an innovative, cloud-native, AI solution delivering end-to-end planning capabilities to maximize retail and wholesale business performance, including SKU optimization, resulting in an up to 110% increase in margins.
Centric Pricing & Inventory™ leverages AI to drive margins and boost revenues by up to 18% via price and inventory optimization from pre-season to in-season to season completion.
Centric Market Intelligence™ is an AI-driven platform delivering insights into consumer trends, competitor offers and pricing to boost competitively and get closer to the consumer, driving up to a 12% increase in average initial price point.
Centric Visual Boards™ pivot actionable data in a visual-first orientation to ensure robust, consumer-right assortments and product offers, dramatically decreasing assortment development cycle time.
Centric PXM™, AI-powered product experience management (PXM) encompasses PIM, DAM, content syndication and digital shelf analytics (DSA) to optimize the product commercialization lifecycle resulting in a transformed brand experience. Increase sales channels, boost sell through and drive margins.

Centric Software’s market-driven solutions have the highest user adoption rate, customer satisfaction rate and fastest time to value in the industry. Centric Software has received multiple industry awards and recognition, appearing regularly in world-leading analyst reports and research.