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19 April, 2023

Centric Software Wins Frost & Sullivan Customer Value Leadership Award

Top consultancy applauds Centric Software’s commitment to customer service and market-led innovations

CAMPBELL, Calif., April 20, 2023 – Following an in-depth review of Product Lifecycle Management (PLM) solutions for the consumer goods, retail and fashion industries, leading consultancy Frost & Sullivan awards Centric Software® the 2023 Customer Value Leadership Award. Centric Software provides the most innovative enterprise solutions to plan, design, develop, source, price and sell products such as apparel, footwear, sporting goods, furniture, home décor, consumer electronics, cosmetics, food & beverage, and luxury to achieve strategic and operational digital transformation goals.

Frost & Sullivan issues awards for Excellence in Best Practices based on its annual analysis of market challenges and solutions for the global fashion, retail and consumer goods industry. Centric Software has been recognized numerous times by Frost & Sullivan for its position at the forefront of innovation and growth in the PLM sector, winning awards in 2012, 2016, 2018, 2021, 2022 and now also in 2023.

This year’s Customer Value Leadership Award highlights Centric Software’s exceptional customer-driven innovation and market-led expansion of PLM into an integrated ecosystem of retail planning and pricing solutions. The report accompanying Frost & Sullivan’s award points out that Centric Software’s central philosophy is that its success depends on customer satisfaction, including a fast time to value and strong return on investment. 

“The platform addresses problems across the entire to-market value chain, from understanding the market, product design and development, sourcing, packaging and compliance, and selling by optimizing product placement,” says Karthik Sundaram, Research Director, Industrial at Frost & Sullivan. “Customers leveraging Centric Software see significant ROI from the platform, including 20% to 100% improved operating margins and 5% to 15% reduced COGS.”

The addition of Centric Market Intelligence™ is particularly highlighted in Frost & Sullivan’s report. Acquired from StyleSage in 2022, this latest groundbreaking offering from Centric Software is an AI-powered competitive assortment benchmarking price optimization and trend focusing solution. Centric Market Intelligence aggregates market and competitor data, enabling customers to analyze and sort data with specificity down to the SKU level. Centric Market Intelligence was added in response to market needs to augment Centric PLM® and Centric Planning, providing an end-to-end product concept-to-launch platform for brands, retailers and manufacturers in the fashion, retail and consumer goods markets.

“We are delighted to receive recognition from Frost & Sullivan for our customer-led innovations and commitment to customer value,” says Chris Groves, CEO of Centric Software. “This award encapsulates what Centric is all about. We listen to our customers’ greatest challenges and work closely with them to provide real-world innovations and next-generation technologies that offer the greatest ROI and equip them to drive growth.”

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Centric Software (

From its headquarters in Silicon Valley, Centric Software provides a product concept to launch platform for consumer goods such as fashion, retail, footwear, luxury, outdoor, consumer electronics, cosmetics & personal care and food & beverage. Centric Software’s flagship Product Lifecycle Management (PLM) platform, Centric PLM®, delivers enterprise-class merchandise planning, product development, sourcing, quality and product portfolio optimization innovations specifically for fast-moving consumer industries. Centric Visual Boards™ offer highly visual, touch-screen experiences for collaboration and decision-making. Centric Planning™ is an innovative, cloud-native, augmented-intelligence solution delivering end-to-end retail planning to maximize retail and wholesale business performance.  Centric Market Intelligence™, powered by StyleSage™, is an AI-driven market insight platform for data-informed decision-making on pricing and product assortments to maximize revenue and margins. Among many other market-driven innovations, Centric Software is widely known for its connectivity to dozens of other enterprise systems, including ERP, DAM, PIM, e-com and more, in addition to creative tools such as Adobe® Illustrator, a host of 3D CAD connectors and sustainability tools, such as Higg. Centric Software has the highest user adoption rate, customer satisfaction rate and fastest time to value in the industry. 

Centric Software is a subsidiary of Dassault Systèmes (Euronext Paris: #13065, DSY.PA), the world leader in 3D design software, 3D digital mock-up and PLM solutions. 

Centric Software has received multiple industry awards and recognition, including being named by Red Herring to its Top 100 Global list several times. Centric Software also received five excellence awards from Frost & Sullivan over the past decade. 

Centric Software and Centric PLM are registered trademarks of Centric Software, Inc. In the US and other countries. All third-party trademarks are trademarks of their respective owners.

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