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Last Updated: April 12, 2019

Centric Software, Inc., a Delaware corporation (“Company”, “we,” or “us”) respects the privacy of individuals who visit the Company’s websites (including software and web-based applications that use cookies, collectively “Websites”), our customers, and individuals who register to attend the Company’s corporate events or access certain restricted content on our website. This Policy provides details about when we use cookies, why we use them, and how they improve your online experience, as well as what type of data is involved.

Cookies on our Websites

Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognize your device and remember if you’ve been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (eg tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other website that recognizes the cookie.

Our Websites use cookies in order to make the Websites easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Websites are used so that we can make sure they are as up to date, relevant and error free as we can. We also use cookies to ensure that our online ads reflect the interests of web users. Further information about the types of cookies that are used on our Websites is set out below.

By using our Websites you agree to our use of cookies, including setting and reading cookies on your device. You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org and https://www.youronlinechoices.eu. Please note that certain cookies may be set as soon as you visit a Website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on a Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.

Please note that third parties (including, for example, advertising networks and providers of external services like website analysis services) may also use cookies, over which we have no control, although we may receive services from these third parties (including, for example, for targeted advertising purposes and website analytics). These cookies are likely to be performance cookies or targeting cookies (as described below).

The following categories of cookie are currently used by us:

Necessary Cookies

These cookies are essential for the use of the features and services on our Websites.

If you block these cookies we cannot guarantee access to the services provided through our Website or be sure how our Website will perform during your use.

Examples of how we use these cookies include:

  • Remembering that you are logged in to our Website.
  • Remembering what actions you have taken on the Website in order to process multi-step tasks, including administer support requests.
  • Remembering information you have entered into forms on our website (so that you don’t have to re-enter this information if you use your browser’s “back” and “forward” buttons to navigate through a form).

Functional Cookies

Functional cookies allow our Website to remember choices you make, such as your user name, log in details or language preferences, and any customizations you make to pages on our website during your visit.

Examples of how we use these cookies include:

  • Providing individual services, such as the support and maintenance portal.
  • Sharing information with our partners to provide a service on our website. The information shared is only to be used to provide the service, product or function you requested, and not for any other purpose.
  • Remembering if we’ve already asked you if you want to fill in a survey or enter in data.
  • Remembering your location.
  • Remembering your preferred language.

Performance and Analytics Cookies

These cookies help us understand how people use our Website. They collect information such as which pages on our visitors go to most often, which features they use, and which websites people have visited before they visit ours. We use this information to improve our Website and provide a better user experience.

Examples of how we use these cookies include:

  • Monitoring and providing statistics on how our Website is used.
  • Helping us improve our Website by measuring any errors that occur.
  • Seeing how effective material on our Website are and trying to ensure they are as relevant as possible.
  • Providing feedback to our affiliates, and third parties we have allowed to link to our Website, regarding users accessing their sites. This information may be used by those third parties to improve their sites or services.
  • Testing the Website’s design and operability.

Marketing and advertising cookies

These are cookies that we use to remember which pages you’ve viewed (including which ads you’ve been shown) on our website, and to show you ads that we think might be of interest to you, based on your browsing history on our website. We also use these cookies to limit the number of times you’re shown a particular ad, and to follow up with you if you partially complete an order for products or registration on our website.

Partners’ marketing and advertising cookies

These cookies are used by other companies we work with to deliver you relevant advertising on our website and on other websites. They are sometimes called “third party cookies” because they are set by other companies when you browse our website, rather than by us.

These companies use cookies to build a profile of you, based on your browsing on our website, their own websites and other websites that they work with, and which ads you’ve seen and clicked on our website and on other websites. They may also combine this with other information they collect about you from other sources. They use these profiles to show you relevant ads, both on our website and on other websites.

These companies may track your browsing across multiple devices, and combine your browsing on multiple devices into a single profile that is used to deliver relevant ads to you on all of those devices. They may use a number of different methods to work out whether multiple devices appear to be used by you, including matching information about your devices, browsing activity and geo-location.

More information about online behavioral advertising and online privacy can be found at www.youronlinechoices.eu.

How you can Control and Delete Cookies

Cookies help you get the most out of our Website. You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it.  You may also delete or refuse, some or all of the cookies, on our Website at anytime.

Please remember, if you do delete some or all your cookies, some features on our Website, such as remembering your username, may not work and your experience on our Website may be affected. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our Website. Cookies will then be sent to and from our Website.

For your convenience we’ve provided links to the cookie management page for the most popular web browsers: