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Inside Sales – PLM Solutions


Develop qualified sales opportunities from target leads that are found and provided by the marketing organization presenting Product Intelligence PLM Solutions focused on the Apparel Industry and/or Global Product Sourcing for the fast moving consumer goods (FMCG) market.




  • Identify and prioritize target accounts.
  • Create account level research and work with sales team to create specific account action plans.
  • Seek and form relationships within target accounts via phone, email and marketing events.
  • Facilitate executive level (CxO, EVP, VP) conversations specific to a company’s business challenges, industry and competitive pressures, and engage with the executive with respect to how Centric’s solution could solve business problems.
  • Develop and maintain a high level of knowledge of all Centric products & solutions and how they accommodate business needs in the target markets.
  • With the sales executives, produce written proposals & quotations.
  • Develop and maintain a complete understanding of software licensing, service contracting and pricing structures.
  • Develop a high level of knowledge of Centric’s customers, prospects, competitors and industry partners…maintain a basic understanding of business operations within the target market segments.
  • Work with the sales team to prepare business response documentation for RFI/RFP/RFQ requests.
  • Develop new and creative ways to interact with prospective customers and work closely with marketing to execute on new campaigns.
  • Maintain a constant and open channel of communication with all sales teams to ensure that the target account strategies are adjusted as needed.
  • Track and maintain callings, emailing and all interaction notes in corporate CRM system.
  • Meet and exceed assigned lead qualification goals and revenue goals.
  • Participate in regional & national trade shows, exhibits and conferences.



  • 1-5 years of proven success in lead generation, inside sales, field sales or roles that required the achievement of a performance quota related to sales, marketing or consulting.
  • Basic understanding of enterprise applications (ERP, PLM, SCM) and general business practices.
  • Strong verbal and written communications skills – ability to make cold calls is required.
  • Ability to effectively gain attention of a prospect with an “elevator pitch” and engage in meaningful discussion.
  • Understanding of business operations with the ability to read and understand business challenges behind a company’s financial reports, press release, shareholder reports, etc.
  • Proven track record of consistently meeting and exceeded annual quotas.
  • Excellent presentation skills at executive level with small or large audiences.
  • Proven new account development skills and experience.
  • Confident and multi-level communication skills (oral and written).
  • Expertise or domain knowledge of the Apparel industry and/or Global Product Sourcing for (FMCG) market.
  • Experience preparing presentation materials and RFI/RFP responses.
  • Ability to develop multi-level relationships of confidence and trust with customers and cross-functional colleagues.
  • Ability to adapt to a rapidly evolving technology and commercial environment.
  • Proven experience selling software solutions that result in contracts in excess of $200,000.
  • Experience with value based selling or solution selling
  • Experience selling MRP, ERP, CRM, SCM or similar is a plus


  • Bachelors Degree, preferably in business, or similar experience.
  • Experience with web based CRM systems (SalesForce.com experience a plus) and emailing software (Outlook experience a plus).
  • Availability for limited over night travel.



  • Managing change – Adapting effort to facilitate change in dynamic environments.
  • Team building – Actively working to build a strong team spirit and a sense of commitment.
  • Ensuring results – Taking action to ensure that work is delivered to a high standard.
  • Communication – Communicating effectively to ensure others are fully briefed and listening to ensure a mutual understanding.
  • Managing Information – Using management information to take appropriate business decisions and initiatives.
  • Internal Networking – Establishing contacts in the organization and interacting effectively with them.
  • Credibility – Making an impact and establishing credibility with internal and external customers.
  • Ensuring Results – Taking action to ensure work is delivered to a high standard.
  • Problem Solving – Resolving problems in order to clarify situations and create a way forward.
  • Calculated Risk Taking – Making sound business decisions which balance risk with reward.
  • Market Orientation -Having a business perspective on developments in the external market place.
  • Customer Focus – Ensuring that both the current and anticipated needs of customers are met.
  • Creativity – Coming up with new ideas and original proposals.
  • Relationship Management – Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust and assistance provided to others.


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